Вплив культурної різноманітності на управління людськими ресурсами

Abstract

Modern world is a field of changes, and these create both new opportunities and challenges in Human Resources Management. One of the issues with coming globalization is facing difficulties in cross-cultural management. The bachelor thesis research topic is how cultural diversity impacts Human Resources Management. In this paper, we consider the topic from theoretical and practical points. In the theoretical and practical of the thesis, we consider how scientists like Milkhovich, Swanson describe the concept of Human Resources Management. We consider and describe the main functions of HRM and its impact on employees in the enterprise. In chapter Theories of cultural diversity at the workplace, we mention theories like Hofstede’s Cultural Dimensions, Diversity Management theories and Trompenaars Theory and Cultural Intelligence Model. The theories illustrate the factors that influence how people from different cultures percept the workplace environment. In practical part, we describe Anonymous Organization as an bright example. There were described the history of forming the organization, general information. We focused on Slovak National Office, so we drafted the organizational structure and the processes of HRM in the Anonymous Organization. Also, we involved the employees of Slovak Office to participate in the questionary to understand the impact of cross-cultural management and enhance innovative approach to reduce level of cultural challenges, which currently meet the employees. The aim of bachelor thesis is to evaluate the approaches of Human Resources Management in multicultural environment, conduct a survey and make a program for the improvements of working processes in cross-cultural management. The assessment conducts in refugees humanitarian organization in office in Slovakia on the basis of the results of questionary. The purpose of this bachelor work consists of a comprehensive research and analysis of the Human Resources Management system within humanitarian organization, with a deeper focus on the organization's activities in Slovakia. The work is aimed at identifying key Human Resources Management processes, such as recruitment, adaptation and development for personnel non-formal education systems. The thesis is grounded on exploring approaches to management of employees in a multicultural environment and in conditions of stress, crisis and relocation. For deeper understanding the work is oriented on the description of the main human resources functions at humanitarian, including recruitment methods, onboarding programs for new employees and professional development strategies. It analyzes approaches to employees management in a multicultural working environment, considering the policy of inclusion, intercultural communication and ensuring gender equality. This bachelor thesis is oriented to explore practices that help to support the mental health and well-being of employees, especially in the context of working in humanitarian crises. The paper assesses the effectiveness of flexible working conditions and the use of digital technologies in HR processes. During the research within certain Conduct a survey among staff of refugees humanitarian organization in Slovakian office in order to obtain empirical data grounded on their experience and evaluate the organization's HR practices. The results of the survey help us to identify strengths and potential areas for improvement in the humanitarian organization its Human Resources Management system. In particular, we aimed to analyze the level of employees satisfaction with the processes of recruitment, adaptation, professional development, mental health support and flexibility of working conditions. The data obtained from the questionary is tend to be contributed to the formation of recommendations for improving HRM practices in the organization regarding the improvement of work conditions in multicultural environment. It is considered to be relevant in the context of constant humanitarian challenges and the need to ensure the effective work of multicultural teams. The object of the research in this paper is a system of refugees humanitarian organization Human Resources Management Department. The subject of study is the communication process, level of trust, and intercultural settings of Human Resources Management. We conduct research on how the employees percept the working process with colleagues from different cultures. The task of this bachelor thesis is to conduct a research and detect the way of impact of cultural diversity on human resource management using the example of the humanitarian organization in Slovakia. The paper meets the task to describe available theoretical foundations of Human Resources Management in an international and intercultural context. The main point of consideration is focused on processes such as recruitment, onboarding of new employees, their training, development, and support in crisis conditions, which is particularly relevant for a humanitarian organization operating under stressful circumstances. The methods of work include analysis of modern theories of cultural diversity, analysis of organization, quantitative survey of employees and shaping of recommendations. The practical application of this paper is to develop a non-formal education program for improving intercultural communication and cultural sensitivity.